ServiceM8: features, costs and buying advice

Job management priced by monthly job volume, with unlimited users on paid plans and a free single-user plan.

ServiceM8 product imagery supplied by the vendor.

When ServiceM8 belongs on your shortlist

Consider ServiceM8 if several people need access but your monthly job volume is modest. Paid subscriptions allow unlimited users, so a shared office-and-field workflow does not automatically mean buying a seat for every person. The trade-off is the job allowance: check how your actual monthly workload fits. A solo operator can assess the free plan, but its single-user and job limits matter. Test advanced tasks on the phones your team uses before committing.

What you can do

Quotes include materials and labour. Invoices and mobile payments are included. Jobs can be scheduled to staff.

Devices and tax

The current UK pricing FAQ describes near-identical Android and iOS functionality. UK invoices use reverse-charge VAT treatment; confirm it with your accountant.

What does ServiceM8 cost?

Compare the billing basis, commitment and tax treatment as well as the headline price. Plan restrictions can change the subscription you need.

Plan	Price	Billing	Tax treatment
Free	£0.00	month · per business	excluded
Starter	£25.00	month · per business	excluded
Growing	£59.00	month · per business	excluded
Premium	£119.00	month · per business	excluded
Premium Plus	£269.00	month · per business	excluded

Features and plan limitations

Included means supplier documentation confirms support. Partial means the scope is limited. Unverified means we could not confirm it, rather than that the feature is absent.

Feature	Support	What it means for your job
Accounting sync	Included	Xero, QuickBooks Online and MYOB integrations are documented.
Dispatch and GPS	Unverified	Check this workflow with the supplier.
Invoicing	Included	Invoices and mobile payments are included.
Job sheets and certificates	Partial	Purchased forms work on all plans; custom form creation requires Growing or higher.
Making Tax Digital support	Unverified	Check this workflow with the supplier.
Offline mode	Included	The mobile app works offline and syncs updates later.
Online booking	Included	Customers can choose a service, receive a quote and reserve a time.
Quoting	Included	Quotes include materials and labour.
Recurring jobs	Included	Recurring jobs are listed across the plans.
Scheduling	Included	Jobs can be scheduled to staff.

Try it with your own workflow

ServiceM8 offers a 14-day trial. No payment card required; full feature access. Use a sample job to check quoting, a schedule change, completed paperwork and invoicing on the phones your team uses.

Follow our software trial checklist