Commusoft: features, costs and buying advice

Field service software with engineer scheduling, offline job records and maintenance contracts. UK pricing is supplied by its sales team.

Visit Commusoft Custom quotePricing from the supplier

Commusoft product imagery supplied by the vendor.

When Commusoft belongs on your shortlist

Consider Commusoft if the buying decision involves ongoing maintenance, field paperwork and a more structured customer journey. Its tiers are quoted rather than priced as a simple public seat charge. Ask for the required modules, users and implementation costs in writing. Online booking is documented in Customer Journey, so compare the quoted tier that covers your process, alongside the supplier’s standard contract term.

What you can do

Multi-option proposals are documented. Invoicing and job costing are documented. Engineer dispatch and routing are documented.

Licences and contract

Standard licences carry a twelve-month commitment. Monthly rolling licences can supplement the contracted plan; daily licences cover temporary users.

What does Commusoft cost?

Compare the billing basis, commitment and tax treatment as well as the headline price. Plan restrictions can change the subscription you need.

Plan	Price	Billing	Tax treatment
Go Paperless	Contact sales	month · per user · annual commitment	unverified
Customer Journey	Contact sales	month · per user · annual commitment	unverified
Automation	Contact sales	month · per user · annual commitment	unverified

Features and plan limitations

Included means supplier documentation confirms support. Partial means the scope is limited. Unverified means we could not confirm it, rather than that the feature is absent.

Feature	Support	What it means for your job
Accounting sync	Included	An official Xero integration is available.
Dispatch and GPS	Unverified	Check this workflow with the supplier.
Invoicing	Included	Invoicing and job costing are documented.
Job sheets and certificates	Included	Custom forms and certificates are documented.
Making Tax Digital support	Unverified	Check this workflow with the supplier.
Offline mode	Included	Engineers can access job records through an offline app.
Online booking	Included	Customer Journey includes online booking.
Quoting	Included	Multi-option proposals are documented.
Recurring jobs	Included	Service contracts support planned maintenance and recurring billing.
Scheduling	Included	Engineer dispatch and routing are documented.

Try it with your own workflow

Ask the supplier about its current demo or trial arrangements. Use a sample job to check quoting, a schedule change, completed paperwork and invoicing on the phones your team uses.

Follow our software trial checklist